1. They Value their People
   
   So what do the best managers do? They are very interested in what they hear
   their people say and respond accordingly. They are realistic in their
   expectations and provide support, guidance and coaching to enable their people,
   willingly and pro-actively. They are honest, truthful, act with integrity and
   never over-promise. The best managers learn, understand and practice every day.
   
   
2. They Have Fun!
   
   Working with the best managers is fun, great fun. Going to work in the
   environment created by the best managers is not like work - it is an
   entertainment you get paid for. Fun in the context of a professional
   organisation, working very professionally - and laughing a lot. Odd for your
   customers or clients - maybe; so let them join in too. What does it say about
   a relationship between you and them if you're both having fun? They will love
   you!
   
   
3. They Are Very Clear
   
   The best managers are very clear in their expectations of their people and
   within that they are demanding. So the people who work with the best managers,
   understand exactly 'WHAT' is expected of them in any given role. They
   understand 'WHAT'. The best managers then enable them to make their own
   decisions of the way they deliver. They can select the best 'HOW' to do it -
   often very, very creatively and regularly better than the best manager would have done.

About the Author

© 2005 Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, managers and corporate leaders. He has hundreds of hints, tips and ideas at his website, www.coaching-businesses-to-success.com. (Note to editors. Feel free to use this article, wherever you think it might be of value - with a live link if you can).